​

​

Returns:

​

We offer a 7-day return policy, which means you have 7 days from the date of delivery to request a return. To be eligible for a return, your item must meet the following conditions:

• The item must be unused and in the same condition as received.

• The original tags must be attached and not removed.

• The item must be in its original packaging.

To initiate a return, please contact our customer support team with your order details. Once your return is approved, we will provide you with further instructions on how to send the product back.

​

Refunds:

​

Once we receive and inspect the returned product, we will process your refund. If your return is approved, your refund will be issued to your original payment method within [X] business days (processing times may vary depending on your bank or payment provider).

​

Non-Returnable Items:

​

Certain items may not be eligible for returns, including:

• Products that have been used or damaged by the customer.

• Items with removed or missing tags.

• Any item returned after the 7-day return window.

• ​

Shipping Costs:

​

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

• We recommend using a trackable shipping service to ensure your return reaches us safely.

If you have any questions or concerns regarding our return & refund policy, feel free to contact us at advirasfashionhouse@gmail.com.

Let me know if you'd like any modifications! 😊